Artificial Intelligence in Employee Training | ELE Times

The often-methodical and homogenized nature of employee training sessions disrupts your employees’ learning pathways. This makes your training ineffective, widening your workplace skills gap and preventing them from fully attaining your desired training outcomes. If that describes your company’s state right now, then it’s time you level up your personnel’s learning rates with an innovative solution: artificial intelligence.

Here are some ways AI plays a tremendous role in your employee training:

Learning efficiencies

AI-powered tutors can streamline and increase the efficiency of your staff training and learning processes. As digital tutors, AI can imitate the interaction between a veteran professional and a beginner. With its Natural language processing (NLP) capabilities, AI can engage in conversations that sound humanlike and suitable to your staff, relaying pieces of knowledge effectively. The result is that you shorten your employees’ learning curves and the duration it takes for them to become experts in your required technical skills, boosting their work performance and helping you reach your business goals sooner.

Staff training

AI enhances your employee training sessions with unique and innovative learning methods. It can even offer feedback on your workers’ areas for improvement. For instance, leverage the AI’s machine learning capabilities with speech-to-text. This lets you comment on your staff’s presentation in terms of their speaking speed, number of word fillers said, mentioned keywords, and others. One can even use augmented reality for practical ways to develop your staff’s soft skills and give immediate feedback on their presentation. Additionally, program bots to pick up on lessons opened up by employees, tag them contextually, and disseminate them to others who previously hinted their interest in the subject.

Training accessibility

Developing training courses in ways convenient for your disabled employees takes numerous hours, which is why most content is better designed for the able-bodied staff. AI can provide accessible learning courses and experiences. Through advanced web or app accessibility features, AI adapts to the employees’ impairment and enables their functioning senses in learning. Like YouTube, use AI to create and display captions instantly, automate text translation to several foreign languages, and others. Another example is Microsoft’s Seeing AI app, which acts as the third pair of visually disabled people’s eyes. It describes the scenes, currencies, other persons and their emotions, documents, short texts, colors, and more, wherever their smartphone camera is faced.

Training effectiveness

Among AI’s chief roles in employee training are the constant monitoring of learning progress, estimating the staff’s comprehension of the topic, and tailoring courses to their needs. From the data that the AI system uncovers, you gain critical insights, such as how your employees learn and when they can best retain what was taught to them. AI also guides you in ways to ramp up learning productivity. For example, if you notice more employees having poorer assessment results, course completion rates, etc., AI can collect significant data supporting the reasons behind these conditions.

Objective feedback

AI removes any personal biases involved in various aspects of your employee training processes. For instance, managers can create course assessments with only easy questions or subject fields they prefer the most. They can also grade and evaluate learners based solely or majorly on their background, personalities, or other limiting factors. Because of this subjective approach, your training and the learning process become ineffective in enhancing your staff’s skills, performance, and, eventually, reaching your company goals. AI, however, uses concrete data to create courses and assess learning accurately and objectively.

Completion rate

Completion rates in online training classes are often low. On Massive Open Online Courses (MOOCs), data shows that fewer than 4% of all their learners finished the entirety of courses in 2017 to 2018. Maximize trained AI and machine learning to give relevant training content in your employees’ desired learning formats (such as audio, text, video, etc). That way, they can more easily retain their interest in the session, digest the lessons, and finish the whole course productively.

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